Meet the Crisis Expert: Patrick Skarr

At Culloton + Bauer Luce, our team of advisors represent some of the country’s most prominent business, political and civic leaders who seek us out to defend their credibility, solve problems and create new opportunities in tough times. In our “Meet the Crisis Expert” blog series, we’ll meet the individuals who make up CBL’s team of

2021-06-15T18:15:42+00:00June 15, 2021|

Culture and branding: The keys to successful reputation management

In the past, organizational culture and branding were oftentimes viewed as separate initiatives. One deals with internal relations within an organization and the other focuses on a company’s external relationship with its customers. But in today’s digital climate where consumers have more power than ever and are increasingly using that power to support companies with

2021-06-09T16:03:49+00:00June 9, 2021|Tags: , , |

Managing the human factor during a crisis

“I did then what I knew how to do. Now that I know better, I do better.”  —Maya Angelou Maybe. Maybe not. While there are still several potential bumps in the road, the global pandemic seems to be moving in the right direction. If there is a gift to be gained from the crisis, it

2021-04-22T14:53:11+00:00April 22, 2021|

Meet the Crisis Expert: Anel Ruiz

At Culloton + Bauer Luce, our team of advisors represent some of the country’s most prominent business, political and civic leaders who seek us out to defend their credibility, solve problems and create new opportunities in tough times. In our new “Meet the Crisis Expert” blog series, we’ll meet the individuals who make up CBL’s

2021-04-13T20:36:07+00:00April 13, 2021|

Why public relations needs a seat at the table early

A longtime colleague of mine who has advised CEOs, Congressional leaders and Cabinet members recently complained to me that “Public relations always gets left holding the bag.”  Coming from someone so experienced and versed at the highest levels of government and business, I was a bit surprised at the source of the complaint but, sadly,

2021-04-02T14:50:36+00:00April 2, 2021|

Why corporate reputation management is all about the long game

As we approach Easter, I am remembering the one-year anniversary of one of the strangest Easters I’ve experienced. While everyone’s holiday last year was odd, mine was especially peculiar. It was the morning of April 12 at a construction site in Chicago’s Little Village neighborhood where an explosion the day before rocked the community. I

2021-03-22T16:02:32+00:00March 18, 2021|

Why you should NOT write an op-ed

“We should write an op-ed.” Those five words are a favorite phrase of elected officials, candidates and business leaders. While op-eds can be useful as a tactic in a larger strategy, too many leaders have made it the strategy. In the process, time and resources are spent drafting, editing and shopping the piece whose chances

2021-03-10T17:16:40+00:00March 10, 2021|

What the cannabis industry can teach us about crisis communications

More than a year ago, businesses across Illinois began providing safe, legal access to adult-use cannabis, and the cannabis industry continues to experience tremendous growth. On a year-over-year basis, in January statewide sales grew by more than 125% as the legal market continues to mature.   Culloton + Bauer Luce has had the pleasure to work

2021-02-24T17:34:17+00:00February 24, 2021|

Meet the Crisis Expert: Natalie Bauer Luce

At Culloton + Bauer Luce, our team of advisors represent some of the country’s most prominent business, political and civic leaders who seek us out to defend their credibility, solve problems and create new opportunities in tough times. In our new “Meet the Crisis Expert” blog series, we’ll meet the individuals who make up CBL’s

2021-02-17T14:55:33+00:00February 16, 2021|

The five crisis communication mistakes you don’t want to make

There are endless ways a company or organization can screw up when responding to a crisis. And while every crisis has its own set of issues, here are five common crisis communication mistakes you don't want to make:  NONCREDIBLE DENIAL My seven-year-old daughter once etched her name into the dresser of my new Ethan Allen

2021-02-10T15:23:07+00:00February 9, 2021|
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