Why public relations needs a seat at the table early

A longtime colleague of mine who has advised CEOs, Congressional leaders and Cabinet members recently complained to me that “Public relations always gets left holding the bag.”  Coming from someone so experienced and versed at the highest levels of government and business, I was a bit surprised at the source of the complaint but, sadly,

2021-04-02T14:50:36+00:00April 2, 2021|

Why corporate reputation management is all about the long game

As we approach Easter, I am remembering the one-year anniversary of one of the strangest Easters I’ve experienced. While everyone’s holiday last year was odd, mine was especially peculiar. It was the morning of April 12 at a construction site in Chicago’s Little Village neighborhood where an explosion the day before rocked the community. I

2021-03-22T16:02:32+00:00March 18, 2021|

Why you should NOT write an op-ed

“We should write an op-ed.” Those five words are a favorite phrase of elected officials, candidates and business leaders. While op-eds can be useful as a tactic in a larger strategy, too many leaders have made it the strategy. In the process, time and resources are spent drafting, editing and shopping the piece whose chances

2021-03-10T17:16:40+00:00March 10, 2021|

What the cannabis industry can teach us about crisis communications

More than a year ago, businesses across Illinois began providing safe, legal access to adult-use cannabis, and the cannabis industry continues to experience tremendous growth. On a year-over-year basis, in January statewide sales grew by more than 125% as the legal market continues to mature.   Culloton + Bauer Luce has had the pleasure to work

2021-02-24T17:34:17+00:00February 24, 2021|

Meet the Crisis Expert: Natalie Bauer Luce

At Culloton + Bauer Luce, our team of advisors represent some of the country’s most prominent business, political and civic leaders who seek us out to defend their credibility, solve problems and create new opportunities in tough times. In our new “Meet the Crisis Expert” blog series, we’ll meet the individuals who make up CBL’s

2021-02-17T14:55:33+00:00February 16, 2021|

The five crisis communication mistakes you don’t want to make

There are endless ways a company or organization can screw up when responding to a crisis. And while every crisis has its own set of issues, here are five common crisis communication mistakes you don't want to make:  NONCREDIBLE DENIAL My seven-year-old daughter once etched her name into the dresser of my new Ethan Allen

2021-02-10T15:23:07+00:00February 9, 2021|

Calling in the experts: When to hire a crisis communications firm

The universal truth in my business is that it’s not a matter of if but when a crisis will strike. Simply refer to all of 2020 as exhibit A. But unless you’re a lawyer or a crisis manager yourself, many leaders don’t necessarily know when is the right time to make that call to a

2021-02-08T15:19:08+00:00February 3, 2021|

Part two: Straight talk with crisis manager Dennis Culloton

By Lynn Holley In part one of this two-part Q&A with Dennis Culloton, we talked about what it takes to be a successful crisis manager and how to navigate working with clients. In part two, we discuss one of the more difficult aspects of managing a public crisis ... interacting with the media. Lynn Holley:

2021-02-08T15:26:04+00:00February 3, 2021|

Part one: Straight talk with crisis manager Dennis Culloton

By Lynn Holley  Dennis Culloton and I have been colleagues for a long time, longer than we care to admit. From all news radio in Chicago to helping professional clients with media messaging and reputation maintenance, we have partnered up most recently to train future crisis managers at the University of Illinois at Urbana-Champaign. In

2021-02-08T15:28:37+00:00January 19, 2021|
Go to Top