At Culloton + Bauer Luce, our team of advisors represent some of the country’s most prominent business, political and civic leaders who seek us out to defend their credibility, solve problems and create new opportunities in tough times. In our “Meet the Crisis Expert” blog series, we’ll meet the individuals who make up CBL’s team of
In the past, organizational culture and branding were oftentimes viewed as separate initiatives. One deals with internal relations within an organization and the other focuses on a company’s external relationship with its customers. But in today’s digital climate where consumers have more power than ever and are increasingly using that power to support companies with
“I did then what I knew how to do. Now that I know better, I do better.” —Maya Angelou Maybe. Maybe not. While there are still several potential bumps in the road, the global pandemic seems to be moving in the right direction. If there is a gift to be gained from the crisis, it
A longtime colleague of mine who has advised CEOs, Congressional leaders and Cabinet members recently complained to me that “Public relations always gets left holding the bag.” Coming from someone so experienced and versed at the highest levels of government and business, I was a bit surprised at the source of the complaint but, sadly,
As we approach Easter, I am remembering the one-year anniversary of one of the strangest Easters I’ve experienced. While everyone’s holiday last year was odd, mine was especially peculiar. It was the morning of April 12 at a construction site in Chicago’s Little Village neighborhood where an explosion the day before rocked the community. I
“We should write an op-ed.” Those five words are a favorite phrase of elected officials, candidates and business leaders. While op-eds can be useful as a tactic in a larger strategy, too many leaders have made it the strategy. In the process, time and resources are spent drafting, editing and shopping the piece whose chances
More than a year ago, businesses across Illinois began providing safe, legal access to adult-use cannabis, and the cannabis industry continues to experience tremendous growth. On a year-over-year basis, in January statewide sales grew by more than 125% as the legal market continues to mature. Culloton + Bauer Luce has had the pleasure to work
At Culloton + Bauer Luce, our team of advisors represent some of the country’s most prominent business, political and civic leaders who seek us out to defend their credibility, solve problems and create new opportunities in tough times. In our new “Meet the Crisis Expert” blog series, we’ll meet the individuals who make up CBL’s
There are endless ways a company or organization can screw up when responding to a crisis. And while every crisis has its own set of issues, here are five common crisis communication mistakes you don't want to make: NONCREDIBLE DENIAL My seven-year-old daughter once etched her name into the dresser of my new Ethan Allen
The universal truth in my business is that it’s not a matter of if but when a crisis will strike. Simply refer to all of 2020 as exhibit A. But unless you’re a lawyer or a crisis manager yourself, many leaders don’t necessarily know when is the right time to make that call to