“Interviews with Lynn” is a seven-part series on the issues and situations facing crisis management practitioners and their clients. Hosted by Lynn Holley of Culloton + Bauer Luce, she is joined by the firm’s founding partner Dennis Culloton, and Natalie Bauer-Luce, Executive Vice President. Each installment focuses on a different issue: cancel culture, reputational threats, the common mistakes made during a crisis and more. Culloton + Bauer Luce is a Chicago-based crisis management firm with over 20 years of experience.

Part 1: What is the Biggest Mistake Clients Make When Confronted with Crisis?

A look at the biggest mistakes clients make before hiring a crisis management firm.

Part 2: What is the biggest thing Culloton + Bauer Luce can do to make a difference for someone facing a crisis?

A discussion on the thinking and approach the firm applies to crises.

Part 3: Do you advise threatening lawsuits to kill stories?

A discussion on the utility of using lawsuits as a tool during a crisis.

Part 4: Can someone get themselves un-canceled?

Lynn, Dennis and Natalie talk about the question on everyone’s mind about cancel culture.

Part 5: What is the difference between an issue and a crisis engagement?

A discussion on the differences between two common public relations campaigns.

Part 6: How does an agency maintain balance?

A look at the challenges agencies face with serving clients in a dynamic political environment.

Part 7: Do you foresee new threats to reputation on the horizon for big business and prominent people?

Thoughts about navigating future threats on social media.