Interns, Hannah Magnuson and Shannon O’Malley As members of the millennial generation, we often define “socializing” as synonymous with hunching over our smartphones. A day spent texting, tweeting, and FaceTiming friends from out-of-town is considered a day with heavy communication. However, when it comes to the workroom, we millennials may need to learn that in-person
Shannon O’Malley, Intern On June 29 GOP candidate Donald Trump spoke at the City Club of Chicago. Although Trump’s presidential candidacy may be a fluke to gain attention, polls show many still value the business mogul’s general opinion. He warned attendees that the city’s crime has gotten out of control and is damaging the city’s
Hannah Magnuson, Intern The state of Indiana learned the hard way with its Religious Freedom Restoration Act (RFRA) that while adhering to one’s convictions is admirable, you can be painted as bigoted if you allow others to define you first, before you communicate your intent. In light of the major Supreme Court ruling in favor
Dennis Culloton By Grace Culloton Often times, when there is a scandal of a famous person or brand, friends will say “(Insert scandal plagued person or organization here) could really use you, what would you do to save them?” And sometimes, as we’ve discussed, you can tackle a mess with a take
In this “Online Age” we live in, companies are constantly trying to involve the Internet in fun little ways to enhance customer involvement in their products. However, time and time again this has proven to be a poor business decision, especially from a PR perspective. The anonymity of the Internet allows the pranksters and jokesters
By Grace Culloton of Giant Talk and Culloton Strategies Art Director It should be no surprise that reality TV stars are living crisis communications case studies. Americans love reality TV precisely because stars are a hot mess. But when it comes to the networks that air them, they enjoy the ratings until the hot mess
Grace Culloton Steve Hamilton It is a refreshing change to see a company show that they care about passenger’s personal information—especially an airline routinely assailed by customers in consumer surveys. In this day and age where it seems like no one is safe from hackers of any background or motives, United Airlines has
By Dennis Culloton, CEO and President and our intern, Shannon O'Malley It's great to have a positive, customer-friendly message when your company is under fire. It's even better when that message is accurate and holds up under scrutiny-- like "60 Minutes" scrutiny. Lumber Liquidators had its founder and Chairman Tom Sullivan go mano a mano
By Dennis Culloton, CEO and President Way back in the 80s, media critic and author Neil Postman wrote a prophetic tome, "Amusing Ourselves to Death," which predicted mindless TV would infiltrate and dominate all public discourse and life. Though I had to read it way back in the last Century, it all came back to
By Tracey Mendrek, Executive Vice President Flying below the radar, Twitter’s live-streaming app, Periscope, made its debut a week ago. If you know about Periscope you are likely the hippest person you know and a social media aficionado. So after watching for several hours some things come to mind: When the next world event or